Grounded answers
Agents retrieve relevant passages from the content a workspace provides and use those passages to answer visitor questions.
Canonical product record
This page is the authoritative, human-readable reference for what OpenSpeechAI is, what it does, and where to verify product details.
Last reviewed
Definition
OpenSpeechAI is a hosted platform for building customer-facing AI chat widgets. A team supplies its own source material, configures an agent and its appearance, and installs the resulting widget on a website with one script.
Verified capabilities
Agents retrieve relevant passages from the content a workspace provides and use those passages to answer visitor questions.
Workspaces can add individual public URLs, import pages from a sitemap, and upload text-based PDF or TXT files.
A single script embeds the chat widget on custom websites and platforms including Shopify, Wix, and WordPress.
The assistant can answer questions, capture contact details through forms, show rich content, and guide visitors to relevant pages.
Shared workspaces include a conversation inbox, assignments, statuses, internal notes, customer context, and exports.
Teams can review conversation, engagement, lead, operations, and agent-level performance signals.
Inputs and reach
Data and access
OpenSpeechAI uses workspace content to provide the service. It does not use customer content to train external AI models. Access controls, widget-origin restrictions, and workspace roles help teams control where agents run and who can manage them.
Current commercial terms and usage limits are maintained on the pricing page. Privacy and legal details are maintained in the policies linked below.
Official sources
Questions about this record can be sent to shri@openspeechai.com.