Dashboard
Know where the queue stands.
Open, pending, unassigned, and resolved today — longest waits first.
Workspace overview
Today
Open
18
5 unreadNeeds a response or review
Pending
7
Waiting for customer or follow-up
Unassigned
6
24%of active conversations
Resolved today
31
Completed since midnight
Priority inbox
- Do you ship to Canada?18m
- Where is my order #4021?42m
- Can I use my vision insurance?1h




