Latest Updates

New Features

• AI Voice Auto Call Ending Voice agents (call agents) now automatically end the call when the conversation is determined to be over, resulting in a more seamless and efficient call experience.

• Voice Agents Can Forward Calls to Other Numbers You can now configure prompts to allow voice agents to forward calls to other phone numbers. For example, you can assign a customer care number, and if the agent detects the need to transfer, it will forward the call as specified in the prompt.

• Knowledgebase Integration for Voice Agents When a voice agent is assigned a knowledgebase, it will reference that knowledgebase to provide more accurate and context-aware responses during calls.

Improvements

• Settings Page Cleanup The settings page has been reorganized for improved clarity and usability, making it easier to manage your account and preferences.

• Usage Chart Enhancement The credits usage chart in the settings page now visually fills up as you use credits, rather than depleting, providing a clearer representation of your remaining balance.

Other Updates

• General performance and reliability improvements across the platform.

We're excited to share the latest updates in OpenSpeechAI!

What's new:

• Improved conversation UI for a smoother chat experience
• Added the ability to update rows in the contacts table
• Enhanced UI handling throughout the platform
• Introduced a pricing page to the navigation bar
• Added transcription for voice recordings from AI agents
• AI agent calls are now recorded and accessible in the conversation tabs
• Moved Account, API, and Billing sections to the sidebar for easier access
• Users must now enter their name and email before starting a chat session with AI widgets
• Introduced a Command K menu for quick navigation and actions

Thank you for your continued support and feedback as we build the future of conversational AI together!

Hi everyone!

We're excited to announce the initial release of OpenSpeechAI! Our platform brings powerful voice and conversation capabilities to your projects. Check out the video below for a nice overview.

Some highlights:

• Text to Speech: Generate high-quality audio from text with over 50 different voices to choose from
• Analytics Dashboard: Track token usage and leads with our comprehensive analytics tools
• Twilio Integration: Create chat agents for both SMS and WhatsApp with easy Twilio phone number setup
• Knowledge Base: Add your own content to make your bots smarter and more contextually aware
• Conversation History: View all interactions across channels (Twilio, WhatsApp, and website widget)
• Lead Capture: Bots automatically collect and organize potential customer information
• Leads Dashboard: Access and manage all captured leads in one convenient location
• Documentation: Comprehensive guides on connecting to different channels and platforms
• Widget Customization: Personalize your chat widget's appearance to match your brand identity

We hope these tools will empower your conversational AI projects as you explore what's possible with OpenSpeechAI!