OpenSpeechAI
Workspaces & Team

Team Management

Invite teammates, manage workspace seats, cancel pending invitations, and remove members from your workspace.

Open Team Management

Owners and administrators can open Team from the application sidebar. The Team page combines your member directory, pending invitations, and available-seat information.

Team page showing the seat ledger, active members, and pending invitations

Understand Workspace Seats

The seat ledger shows how your workspace capacity is being used.

MeasureMeaning
Active membersPeople who currently belong to the workspace
Pending invitationsUnexpired invitation links that have not been accepted
Reserved seatsActive members and pending invitations combined
Seat limitThe maximum seats available to the workspace
Available seatsSeats that can still be reserved by a member or an invitation

Pending invitations use seats

A valid pending invitation reserves a seat immediately. Cancel an invitation you no longer need to release that seat.

Invite a Teammate

Start an Invitation

From Team, select Invite seat user. You cannot create an invitation when every workspace seat is already reserved.

Enter the Teammate's Email

Use the email address the teammate will use to sign in to OpenSpeechAI. Invitation acceptance is restricted to that exact email address.

Select Access

Choose the available access level and create the invitation. The current invitation interface provides Reviewer access for assigned-conversation review and status updates.

Invite seat user dialog with email and access fields completed

Copy the generated invitation link and send it to the teammate directly. OpenSpeechAI does not send the invitation email for you.

Successful invitation state with the copyable invitation link visible

The link expires after seven days. It also stops working if you cancel the invitation.

Accept an Invitation

Open the invitation link, confirm the signed-in email shown on the page, and select Accept invitation. After acceptance, select Open my conversations to enter the shared workspace.

Open the invitation link and sign in or create an account with the invited email. OpenSpeechAI returns you to the invitation after authentication so you can accept it.

Invitation acceptance page showing the workspace, invited role, signed-in email, and Accept invitation button

The email must match

The signed-in account email must match the invitation email. If it does not, sign out and use the invited account before trying again.

Cancel a Pending Invitation

Canceling an invitation invalidates its link and releases its reserved seat.

  1. Open Team.
  2. Find the pending invitation in the member table.
  3. Open its action menu and choose the delete action.
  4. Confirm that you want to cancel the invitation.

Remove a Member

Owners and administrators can remove eligible active members from the Team page.

Removing a member has the following effects:

  • Their workspace membership is suspended.
  • Conversations assigned to them become unassigned.
  • Their seat becomes available.
  • Their account remains active and can open other workspaces they belong to.
  • Their personal workspace becomes active when it is their next available workspace.

Removal rules

You cannot remove yourself or the workspace owner. Administrators cannot remove other administrators, but an owner can remove an administrator.

Common Invitation Problems


Last updated: August 7, 2026

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